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Please read carefully. By using this site, you signify your acceptance of these Terms and Conditions of Use and of any and all modifications, alterations and updates that Shirin Diamond hereafter elects to make to these terms and conditions (herein referred to collectively as the "Terms and Conditions of Use"). If you do not agree with any of the Terms of Use, do not use this site.

Shirin Diamond makes no representation that materials in the site, including merchandise offered for sale on the site and their trademarks, patents, and licensing arrangements, are appropriate or available for use in locations other than the United States. Those who choose to access this site from locations outside of the US may do so on their own initiative and are solely responsible for compliance with any and all applicable local laws. With respect to shipments of merchandise to consumers, wherever they may reside, title to the merchandise shall pass to the buyer upon delivery of the merchandise to the common carrier.

Material from Shirin Diamond may not be copied, downloaded, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Modification of the materials or use of the materials for any purpose other than your own personal, non-commercial, home use is a violation of the copyrights and other property rights held by Shirin Diamond or affiliates. The use of any such material on any other Web site or networked computer environment is prohibited.

The trademarks, logos and service marks (collectively the "Trademarks") which you see on this site are registered and unregistered trademarks of Shirin Diamond, its affiliates and others. Nothing in this site grants to you any license or right to use any Trademark displayed on this site without the prior written permission of the owner of the Trademark. Your use or misuse of any Trademark displayed on this site, or of any other content on this site, is strictly prohibited.

When ordering merchandise from Shirin Diamond as a gift for a loved one, we invite you to add a personal message for inclusion with the gift. However, in order to protect the Trademarks, Shirin Diamond reserves the right and sole discretion to omit, edit and/or modify any and all content it deems inappropriate. Further, although Shirin Diamond strives for perfection in rendering this service, it is not responsible for any liability, damage or expense resulting from any errors, modifications or omissions made in transcribing the personal message or delivering the gift card.

Shirin Diamond welcomes your comments regarding our merchandise and services, including our Internet site. However, any personal gift messages, notes, comments, billboard postings, ideas, suggestions, or other material that you submit to Shirin Diamond automatically becomes the property of Shirin Diamond and affiliates, and they shall be entitled to use such property (in its original form or any modified or altered form) for any use or purpose that Shirin Diamond or affiliates desire, including use in any promotion, advertising or media whether now known or hereafter devised. When you submit material to the Shirin Diamond site, you agree that Shirin Diamond and affiliates have the right to use and publish the material for any purpose as outlined above, without any compensation or attribution to you. As a result, we ask that you do not send us any original creative materials such as product ideas or original artwork.

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You agree to indemnify Shirin Diamond and affiliates and their respective officers, directors, employees, agents, distributors, vendors, and other representatives from and against any and all third party claims, demands, liabilities, costs or expenses (including reasonable attorneys' fees) resulting from your breach of any of the Terms of Use.

Diamond carat weights (CT.) represent the approximate carat total weight (CTW) of all diamonds and/or gemstone/s in each setting unless noted. Diamond solitaire weights may vary between .01 and .05 carat. Diamond total weights may vary between .01 and .08 carat.

Data about the activity of visitors to this site is automatically provided to SShirin Diamond when you sign on. It is used by us for internal review in aggregate and non-personally-identifiable form. E-mail addresses and other personally identifying data about you is known to Shirin Diamond only when voluntarily submitted or posted to us.

In addition, we sometimes use E-mail addresses and other personally identifying information to contact visitors who communicate with Shirin Diamond. We also use the shipping addresses of our customers to send them our catalogs which we feel will be of interest to them. If at any point you no longer wish to receive communications from Shirin Diamond, please forward such request to us at info@shirindiamond.com.

PRODUCT AVAILABILITY AND PRICING

If you're interested in a piece of jewelry that is currently on back order, call us and we can tell you when the item will be back in stock. Sometimes with the volume of orders we receive, an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options.

Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Diamond and Jewelry Specialist or any Customer Care Specialist at info@Shirin Diamond.com or (713) 370-0441 We do not negotiate prices on our products and all our prices are final.

POLICY ON CONFLICT DIAMONDS

At Shirin Diamond, we only purchase diamonds through the largest and most respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict. About the Kimberly Process, In April 2003, congress and President Bush passed a law adopting the Kimberley Process that requires all US diamond retailers to buy diamonds from manufacturers who have documentation warranting that the merchandise was obtained through legitimate channels. Today, the US Customs Service actively enforces the Kimberley Process requirements as diamonds enter American ports.

PRIVACY POLICY

Please refer to our Privacy Policy for information on how Shirin Diamond collects, uses, and discloses personally identifiable information from its customers.

PAYMENT PROCESSING

AUTHORIZE Shirin Diamond TO CHARGE MY CREDIT CARD FOR PAYMENT OF MY PURCHASE FROM Shirin Diamond.COM
Buyer agrees to pay all charges to credit card from our trusted payment processing partner. This is what the charge to your credit card will read Shirin Diamond.

DISPUTES

Any dispute relating in any way to your visit to the Site or to products you purchase through the Site shall be submitted to confidential arbitration in County of Lehigh, State of Pennsylvania., except that, to the extent you have in any manner violated or threatened to violate Shirin Diamond, Shirin Diamond.com intellectual property rights, Shirin Diamond, Shirin Diamond.com may seek injunctive or other appropriate relief in any state or federal court in the State of Pennsylvania, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this Agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

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RETURNS

If your purchase from Shirin Diamond fails to meet your expectations for any reason, please send your item back to us before the end of the 30-Days evaluation period and you will get 100% Money-Back on your purchase. You must send via insured service either USPS or UPS. Make sure that you have insured the package & purchased a tracking number for your record.

Please note that we require an RMA for all returns, you can get this by sending as an email at returns@ShirinDiamond.com or calling us at (713) 370-0441.

Once we receive your returned item and it is accepted, your refund will be processed within 48-72 hours. Upon receipt of the returned item it will be reviewed by our Quality Care Team.

ASSURANCE SPECIALIST.

Please note that items showing signs of wear or those that have been altered, resized (by a jeweler other than Shirin Diamond), or damaged in any way cannot be accepted for return. Engraved jewelry items (not including wedding rings) may not be returned. Engraved wedding rings may be returned, however, the engraving fee & re-sizing is non-refundable if applicable.

Returns after the 30-Day evaluation period, without security tags and/or altered in any way will be subject to ( 20% ) re-stocking fee.
Please include the invoice and the reason for the return. Your payment will be refunded in the same payment manner as your original purchase. After Review Please allow 2 weeks for your credit to appear in your statement.

For exchange only, please write the item number that you want to exchange it for and don't forget to enclose a $10 money-order for shipping back it back to you. If in case, of price difference we will bill or credit you for the difference of exchanged item.

Send your package to:
Shirin Center
542 Almeda Mall
Houston, TX 77075

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